Privacy policy

DRBRAINRX

PRIVACY POLICY

Last Updated: October 5th 2026

Welcome to DrBrainRx!  Siavoshi, Inc. d/b/a DrBrainRx (“DrBrainRx, “we, “us” or “our”) operates DrBrainRx, and we care about your privacy. We have developed this Privacy Policy (this “Policy”) to describe the information we collect, how that information may be used, with whom it may be shared, and your choices, in connection with your use of our website located at www.drbrainrx.com, any related subdomains, and any other websites that we link to this Policy (collectively, the “Website”), and all related services, content, and other resources available on or enabled via the Website (collectively, the “Service”).  

This Policy is incorporated into, and is part of, our Terms of Service available at [https://www.drbrainrx.com/policies/terms-of-service], which governs your access to and your use of our Service.  This Policy does not cover information we receive from third parties.  If you have any questions regarding this Privacy Policy, please contact us at info@drbrainrx.com.  

By accessing the Service, you agree to be bound by this Policy.  If you do not agree to the terms of this Policy, please do not use the Service.  Each time you use the Service, the current version of this Policy will apply. Accordingly, when you use the Service, you should check the date of this Policy (which appears at the top) and review any changes since you last reviewed the Policy.

INFORMATION WE COLLECT

We collect two types of information from users of our Service: “personal information,” which is information that can be used to identify you (such as your name, email address, or your phone number), and “aggregate information,” which is information that cannot be used to identify you (such as frequency of visits to our Website and your browser type). We collect personal information and aggregate information in the contexts described below. 

Important: DrBrainRx is a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Certain information that DrBrainRx collects, creates, receives, or maintains in connection with your treatment, payment for health care, or health care operations constitutes “Protected Health Information” (“PHI”) and is governed by HIPAA, this Privacy Policy, and DrBrainRx’s Notice of Privacy Practices (“NPP”). For additional information about how DrBrainRx uses and discloses PHI, and about your rights with respect to PHI, please review DrBrainRx’s NPP. This Privacy Policy also governs non-PHI information collected through browsing the Website, forms submitted before you establish a provider-patient relationship, marketing and retargeting activities, and general customer service communications.

If you choose to share information publicly through our Service, please understand that we cannot control the actions of third parties who could access and collect this information.

We collect information about you from different sources and in various ways when you use our Service, including information you provide directly, information collected automatically, information from third-party data sources, and data we infer or generate from other data.

In general, we collect information from you so that we can provide our Service, operate our business, and provide information that you request from us.

Information You Provide Us Directly:

• Identifiers and Contact Information:

We collect various identifiers and contact information when you create an account or use our Service.  Some examples include your name, email address, demographic information, information submitted to us through forms or inquiries, account credentials, and health-related information.

• [Sensitive Personal Information:  When you use certain portions of our Service, take our health-related quizzes, purchase or inquire about our products and Service or those of third-parties, we collect sensitive, medical, or health-related information.  Some examples are described below:

• Medical and Health Information: height, weight, longevity quiz related information, body mass index (BMI), health-related risk factors and scoring, exercise-related information and storing, weight-related information and scoring, diet-related information and scoring, as well as other information related to health conditions that you have or that you may be at risk for.  We also collect information about your lifestyle and medical history, such as whether you smoke, family medical history, past medical procedures, eating and sleeping habits, and information about medications that you currently take or have taken in the past.  

• Identity Verification Information:  government identification or driver’s license. 

• Account Credentials:  username and password (if you create an account in the Service)

• Demographic Information:  name, date of birth, or gender 

• Geolocation Information: data that identifies the real-world physical location of a device, user, or object]

• Information from Third Parties: We may receive information from payment processors, advertising partners, analytics platforms, and pharmacies and health care partners (if applicable).

• Your Communication with Us:

We collect information when you communicate with us. The specific types of information we collect will depend on the forum in which you communicate with us.  For example, if you send us an email, we will collect your email address and the content of your email.  You may also participate in surveys and questionnaires, in which case, we collect the information that you provide to us in response.   

• Transactions:

If you make a purchase through our Service, you may be required to provide certain information relevant to your transaction, including, without limitation, your payment card number and expiration date, your billing address, your shipping address, your phone number and/or your email address. 

All payment card transactions on or through our Service occur through third-party payment processors.  At no time during the transaction do we have access to your full payment card details.  For information about how our third-party payment processors handle your personal information, please see their privacy policies. 

Information We Automatically Collect:

When you use our Service, we automatically receive and collect information from your device.  This information includes the following:

• Information about your device, such as the operating system, hardware, system version, the Internet Protocol (IP) address, device ID, and device language.

• The specific actions that you take when you use our Service, including but not limited to the pages and screens that you view or visit, the time spent on such page and screens, search terms that you enter, how you interact with our Service, resources that you open or download, and information about your interactions with other users.

• The time, frequency, connection type, and duration of your use of our Service.

• Information about your wireless and mobile network connections, such as mobile phone number, service provider, and signal strength.

• Information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message.

• Identifiers associated with referral URLs and advertising.

• Identifiers associated with cookies or other technologies that may uniquely identify your device or browser (as further described below); and

• Pages you visited before or after navigating to our Website.

Cookies and Analytics

Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser to help us identify you when you come to our Website. You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you may be unable to use those aspects of our Website that require registration in order to participate. You can learn more about cookies and how they work at www.allaboutcookies.org. You can always disable cookies through your browser settings. Doing so, however, may disable certain features on our Website. You can opt-out from third party cookies that are used for advertising purposes on the NAI website at http://www.networkadvertising.

We may use third parties, such as Google Analytics or other analytics providers, to analyze traffic to our Website for reasons including but not limited to understanding site behavior, personalizing content, analyzing market performance, and delivering retargeted advertising. Google Analytics does not create individual profiles for visitors and only collects aggregate data. To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at http://tools.google.com/dlpage/gaoptout?hl=en. To learn more about privacy and Google Analytics, please consult the Google Analytics overview provided by Google at http://www.google.com/intl/en/analytics/privacyoverview.html. You may find additional information about Google Analytics at http://www.google.com/policies/privacy/partners/. You have the option to opt out of Google’s use of cookies by changing your settings through Google Ad Settings via the Google advertising opt-out page. You have the option to opt of of Meta ads by changing your settings via the Meta ad preferences page at http://www.facebook.com/ads/preferences.

We may also use cookies, pixels, beacons, or other web tracking technologies to track the amount of time spent on our Website or social media and whether or not certain content, such as a video was viewed. We may work with a third party to collect and process this information for us, based on our instructions and in compliance with this Policy.

 At the present time our Website does not respond to “Do Not Track” signals or similar mechanisms. 

Interest-Based Advertising and Meta Pixel

We may also participate in interest-based advertising using similar technology. This means that you may see advertising on our Website tailored to how you browse, or you may see advertising for DrBrainRx on other websites based on your browsing behavior across websites. We may use advertising platforms, including Meta, Google, and TikTok, and their associated tools, to help us deliver, measure, and customize these advertisements. Some websites where we may advertise belong to ad networks that use your web browsing history to choose which ads to display on their network websites; these ads may include advertising for DrBrainRx and our Service. Other websites where you see our ads may use interest preferences that you have chosen on those sites, as well as registration and other information about you, to choose which ads to display to you. Some internet browsers, websites and mobile devices offer opt-outs for interest-based advertising. Please refer to the website that you are visiting, your browser and/or your device settings for additional information.

You can opt-out of receiving interest-based ads from third parties who are members of the Network Advertising Initiative (“NAI”) or who follow the Digital Advertising Alliance’s (“DAA’s”) Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out pages on the NAI website (http://www.networkadvertising.org/choices/) and DAA website (http://www.aboutads.info/choices/).

We use Meta Pixel to customize our advertising and to serve you ads on your social media based on your browsing behavior. This allows your behavior to be tracked after you have been redirected to our Website by clicking on the Facebook ad. The Meta Pixel stores a cookie on your device to enable us to measure the effectiveness of Facebook ads for statistical and market research purposes. We do not have access to the information collected through the Meta Pixel. However, the information collected via the Meta Pixel is also stored and processed by Facebook. Facebook may link this information to your Facebook account and also use it for its own promotional purposes in accordance with Facebook’s Data Usage Policy. The Meta Pixel also allows Facebook and its partners to show you advertisements on and outside of Facebook. You can opt-out of displaying Facebook ads by visiting your Facebook Ad Settings, and you can clear and control the information third parties share with Facebook in your Off-Facebook Activity page. If you do not have a Facebook account, you can opt-out of Facebook ads through the DAA as described above.

Session-Replay

We use session-replay technologies provided by third parties to record your interactions with the Website to help us diagnose problems and improve our Website.  These technologies allow us to watch a DVR-like visual video playback of user sessions on our Website and capture your activities such as your clicks, mouse movements, scrolls, and keystrokes/key touches when you use our Website, and may collect personal information from and about you. 

HOW WE USE YOUR INFORMATION 

In general, we use personal information that we collect from you to provide our Service, operate our business, and provide information that you request from us. This includes the following uses and purposes: 

• Create and administer your account.

• Provide, operate, improve, maintain, and protect our Service, including facilitating the provision of health care services to you by health care providers and fulfillment of prescriptions through pharmacies.

• Provide you with technical and other support.

• Facilitate actions that you take in the Service.

• Verify your identity. 

• Send you Service and company updates, marketing communication, and other information about DrBrainRx, our Service, and products and services of third parties, that we think you may be interested in, including information about clinical trials.

• Conduct research, product development and analysis, and monitor and analyze trends and usage in which case we may de-identify your information and you will have the opportunity to consent to activities that require the use of your identifiable information all under applicable law.

• Enhance or improve user experience, our business, and our Service, including the safety and security thereof.  

• Personalize our Service to you. 

• Communicate with you and respond to inquiries.

• Operate our business and perform any other function that we believe is necessary to protect the security or proper functioning of our Service.

• As necessary to comply with any applicable law, regulation, subpoena, legal process, or governmental request.

• Enforce contracts and applicable Terms of Service, including investigation of potential violations thereof.

• Detect, prevent, or otherwise address fraud, security or technical issues.

• Protect against harm to the rights, property or safety of DrBrainRx, our Service, our users, customers, or the public as required or permitted by law.

• For purposes of a merger, acquisition, financing, or sale of assets, we may use or disclose your information.

HOW WE SHARE YOUR INFORMATION

Like most companies, we share information in certain circumstances with third parties through operation of our Service and our business.  We do not sell personal information. Below we explain when that happens. 

Health Care Providers and Pharmacy Partners

We facilitate information disclosure between you and our health care providers and affiliated pharmacies, as applicable, to enable them to provide services to you via the Service and to collect payment on their behalf.

Our health care providers and affiliated pharmacies may independently be subject to HIPAA and other applicable federal and state laws, including laws that require the retention of records.

The Public

Most features on the Service are private but you may post personal information, such as a product review or testimonial, to our Service, which may be directly of via a third-party platform that curates reviews and testimonials. Some information, like your name, location, and the content of your review or testimonial, may be visible and displayed to other users and to the public.

Service Providers

We use third parties to assist us with operating our business and providing our Service, such as our technology vendors that help us maintain our Service, partners that assist us with our marketing and communication, and service providers that help us to prevent and detect fraud.  These service providers will have access to your information in order to provide their services to us.

As Directed By You and With Your Consent

Except as otherwise provided in this Policy, we share information with companies, organizations or individuals outside of DrBrainRx only at your direction or when we have your consent to do so. 

Legal Proceedings

We may share information with third party companies, organizations, governmental authorities, or individuals outside of DrBrainRx if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, subpoena, legal process or governmental request;

• Enforce a contract, including but not limited to any applicable terms of use, including investigation of potential violations thereof;

• Detect, prevent, or otherwise address fraud, security or technical issues; or

• Protect against harm to the rights, property or safety of DrBrainRx, our users, customers or the public as required or permitted by law.

Sale or Merger

We may share information about you as part of a merger or acquisition. If DrBrainRx is involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes. In such a case, unless permitted or otherwise directed by applicable law, your information would remain subject to the terms of the applicable privacy policy in effect at the time of such transfer.

Aggregate Information

We may de-identify or aggregate any information, including personal information, that we collect from or about you so that you are not identified as an individual, and use and disclose that information to third parties without restriction, including for commercial purposes. We may also provide aggregate usage information and data to third parties (or allow third parties to collect that information from you), who may use such information to understand how often and in what ways people use our Service. However, we never disclose aggregate usage or de-identified information to a third party (or allow a third party to collect such information) in a manner that would identify you as an individual person. 

CHOICES ABOUT YOUR INFORMATION

You have choices with respect to your personal information.  Also, remember, you can opt not to disclose certain information to us - but keep in mind some information may be needed to create an account, use certain features of our Service, or to purchase products and services.

Deletion, Modification, and Access to Your Information

 If you would like to delete, modify, or access additional information, please contact us at info@drbrainrx.com.  

We may ask you to verify your identity or provide additional information before we act on your request.  We may reject or deny requests for certain reasons, such as when we believe a request is fraudulent, or when we are required to retain information for legal or record-keeping reasons.   

Please note that in some cases we may be prohibited from deleting certain information (we will let you know in those situations), and some information may remain in our records after your deletion of such information from your account. We may use any aggregated or de-identified data derived from or incorporating your information after you update or delete it, but not in a manner that would identify you personally.  

Marketing 

You may unsubscribe from our marketing communications at any time by following the “unsubscribe” link at the bottom of any such communication. Most promotional communications will also offer recipients choices about receiving additional messages.

SMS Updates

You may opt-out of receiving SMS marketing updates from us by responding “STOP” to a message that you have received from us.  You may also adjust your SMS update preferences directly through your account in the Service. Please note that you may still receive transactional SMS text messages even if you opt-out from receiving marketing or promotional SMS text messages. 

How Long We Keep Your Information

Generally, we keep your information for as long as you tell us to, or otherwise as long you have an account with us, as long as we need it to provide our Service. We may be required to retain information to comply with certain legal obligations. We may need to retain your information to prevent harm, investigate possible violations of our Terms of Service or other policies, investigate reports of abuse, or protect ourselves or others.

CALIFORNIA RESIDENTS

For purposes of this section, “personal information” excludes PHI under HIPAA and other information exempt from the California Consumer Privacy Act (“CCPA”). The rights described below apply to non-PHI personal information governed by this Policy.

Under the CCPA, California residents have the right to know and access the categories and specific pieces of personal information we collect, the sources of that information, the purposes for collecting, using, or sharing it, and the categories of recipients; the right to delete personal information, subject to applicable exceptions; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising; and the right to limit the use and disclosure of sensitive personal information to uses permitted by the CCPA. You also have the right not to receive discriminatory treatment for exercising these rights.

DrBrainRx does not sell personal information as defined by the CCPA. DrBrainRx may share personal information for cross-context behavioral advertising as described in this Policy, and California residents may opt out of that sharing.

To exercise your California privacy rights, please contact us at info@drbrainrx.com. We may take reasonable steps to verify your identity before completing a request, and we will respond within the time required by applicable law.

Categories of Personal Information Collected, Used, and Shared

NEVADA RESIDENTS

DrBrainRx does not sell “covered information” as defined under Nevada law. Nevada residents may send requests relating to covered information, including requests to opt out of any future sale, to info@drbrainrx.com.

MINORS

Our Service is currently only available to individuals who are located in states in which we offer the Service, are at least eighteen (18) years of age or older, or at least the age of majority in their jurisdiction of residence, if higher than eighteen (18), and who have accepted this Agreement.  We do not knowingly collect information from children under eighteen (18).  If you are under eighteen (18), please do not attempt to use our Service or send any information about yourself to us. If we believe a minor has provided us with personal information, we will delete that information promptly and terminate access to the Service.  

SECURITY OF YOUR INFORMATION

We use reasonable security measures, including measures designed to protect against unauthorized or unlawful processing and against accidental loss, destruction or damage to your information.  We also take certain measures to enhance the security of our Service, however, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information.  Further, if you access the Services on a mobile device, some information may be stored on the device temporarily. We cannot guarantee that mobile device safeguards will prevent all unauthorized access.

THIRD-PARTY WEBSITES AND SERVICES

Our Service may contain links to other websites and services operated by third parties, and may include social media features such as Twitter, Facebook, and Instagram buttons or links. These third-party websites and services may collect information about you if you click on a link or visit those websites or services, and the social media sites may automatically record information about your browsing behavior every time you visit a website that has a social media button. Your interactions with these features and third parties are governed by the privacy policy of the third party, not by this Policy.  

Additionally, this Policy does not address, and we are not responsible for, the privacy or information security practices, and use of personal information, by Pharmacies that you may interact with via the Service. For details about how they will handle your information, please see their privacy policies. 

CHANGES TO THIS POLICY

We may make changes to this Policy from time to time. When we do, we will post the updated version on this page. We encourage you to read this page each time that you use our Service so that you will be aware of any changes, and your continued use of our Service shall constitute your acceptance of any such changes. Changes to this Policy take effect from the date of publication, unless stated otherwise. 

CONTACT US

If you have any comments, questions, concerns, complaints, or suggestions about this Policy, or about our privacy practices in general, please contact us at info@drbrainrx.com.